TuSeasons.com Shipping Policy

Order Processing

Processing Time: Thank you for choosing TuSeasons.com! We are dedicated to ensuring the quality of your order. Please allow us 3-5 business days for processing and production. Our team meticulously prepares each order with the highest level of care and attention to detail to ensure you receive the best of our offerings.

Shipping Time

Domestic (United States):

  • Standard Shipping: After processing, orders typically arrive within 3-6 business days.
  • Express Shipping: Opt for our express shipping for faster delivery, with an estimated arrival time of 1-2 business days post-processing.

International Shipping:

  • Experience the taste of Mexico from anywhere in the world! The average transit time for international orders is 5 – 30 business days, varying by destination and local postal service efficiency.

Shipping Fulfillment

All orders are diligently fulfilled within the 3-5 business day processing window. The subsequent shipping time depends on the option you select during checkout, ensuring you know when to expect your TuSeasons.com delights.

Key Policies and Notes

  • Change of Address: To modify your shipping address, please contact us within 24 hours of placing your order at Foodinchub@gmail.com. While we strive to accommodate late requests, changes made after 24 hours may not be possible, and refunds for address-related errors cannot be guaranteed.
  • Delivery Confirmation: In cases where a package is marked as delivered but not received, we kindly ask you to first check with your carrier. This step often resolves delivery discrepancies swiftly.
  • Lost Packages: Should your package become lost in transit, rest assured, we will replace it. Contact our customer service team for prompt assistance and resolution.
  • On-Time Delivery: While we aim for timely delivery, external factors such as weather, holidays, or carrier delays may impact shipping times. We cannot guarantee exact delivery dates but are committed to supporting you in case of any delays.

External Factors & Carrier Responsibility

Please be aware that natural disasters, seasonal peaks, and severe weather conditions can influence shipping times. Once dispatched, the responsibility for the package's timely arrival lies with the shipping company. We cannot guarantee specific delivery dates but promise to assist in troubleshooting any shipping concerns that arise.

Contact Us

Your satisfaction is our priority. For any inquiries or assistance regarding shipping, address changes, or order status, please don't hesitate to reach out to us at Foodinchub@gmail.com. Our dedicated team is here to ensure your TuSeasons.com experience is seamless and enjoyable.